support

we are here for you.

Do you have a question or a problem? Contact us.

You will talk directly to a qualified employee of it-soft. Call us free of charge or send us an e-mail. Our genuine it-soft service is available to all customers – whether you have bought the simplest and cheapest or the most expensive product.

Talk to the it-soft experts – 0800 800 18 11 or +49 89 189 55 15 00 – free of charge from a German landline or +49 89 130 133 60.
Support eMail: This email address is being protected from spambots. You need JavaScript enabled to view it.


Unser Support ist für Sie da von Mo. bis Fr. 09:00-21:00 Uhr zu Ihren Festnetzkonditionen, oder kostenfrei unter 0800 800 18 11 und aus dem it-soft.com Netz. Bestandkunden haben ihren festen Ansprechpartner und 7 * 24 Support. 

Support eMail: This email address is being protected from spambots. You need JavaScript enabled to view it.

our service overview

High-end Service all around Internet and Networking - that is the pursued profession of it-soft. We assure you of quality, class and security: from Business Servers with variable scalability, e-Commerce solutions to Domain Service.

Here you have a choice of products from it-soft and, some products do not carry a price tag, because they must be customized to the customers' needs and therefore cannot have one rate. If you have queries or find here a product missing, just give us a call. Not all products/services that we actually have are listed here.

Domain Service:

One's own domain is the pivotal point of the Internet. As a member of important Internet organizations (e.g. RIPE, VeriSign...), it-soft is just the right contact for your domain registration.

Web Hosting:

Our professionally managed systems offer you the facility to implement your Internet presence on attractive terms without the need to own expensive hardware or to acquire extensive know-how about the systems.

Server Hosting:

In case of extensive or individualized projects, we offer you the facility to link your own hardware to our Data Center. In this way you will use your own hardware and software and independently manage the administration of your systems. Alternatively, we take care of everything from purchases to operation on the basis of Full Service (SLA).

Internet Access:

In cooperation with our partners, we offer throughout Federal Republic of Germany standard dedicated connections , linking to our DC (Data Center)(VPN) as per the requirement and to the Internet. 

e-Commerce/e-shop:

e-Commerce is more than just a Shop on the Internet: Web Hosting, Shop-Software, SSL-Security and a professionally managed Payment Processing-System with necessary access checks for handling payments thru a Credit Card or thru customer information systems such as Schufa and others. We offer you a Standard Shop System or even e-shop systems and B2B solutions especially customized to your requirements.

IT Consulting:

We and/or our partners stand by you, if necessary, even on large-scale projects.